Ijeoma is the Chief Customer Experience Officer at SV Gaming (trading as Betking), a disruptor in the Gaming industry in Nigeria.
Ijeoma has experience spanning across various sectors in building operationally efficient and high-performance contact center. A thought leader on Customer Experience and a keynote conference speaker in Africa.
Strategic thinker and advanced contact center operations and customer experience expert with over 15 years of experience working with global brands in the telecommunications space.
She has delivered excellent results on contact center set up and operations projects while providing leadership and direction to large teams with a goal of innovating and implementing a smarter approach to customer experience and consistently meeting and exceeding the ever-evolving needs of customers.