BIAF2019: Transforming the African Banking Landscape through Disruptive Innovations

The “Mother City”, Cape Town, South Africa on the 6th – 7th November will be host to over 50 plus attendees and experts from the African banking industry at the Radisson Blu Le Vendome Hotel for the 2019 Banking Innovation Africa Forum (#BIAF2019) to discuss on the topic: Transforming the African Banking Landscape through Disruptive Innovations.

BIAF2019 is designed to focus on how disruptive innovations can shape the future of African banking services in view of the current challenges bedeviling the industry. It also creates an avenue for a detailed discussion on the furtherance of new technologies like Blockchain, Artificial Intelligence, API’s, Internet of Things and analytic tools. And how these technologies affect, and can enable, the industry; transform customers’ experience and interaction, improve productivity and efficiency.

In time memorial, the primary role of a bank is to accept deposits and make loans, then take profit from the difference between the costs of deposits and the earnings from lending. However, in the last two decades, the banking environment has drastically changed even in Africa.

Gamra & Plihon in their 2011 research work titled: Revenue diversification in emerging market banks: implications for financial performance; suggested that the African banking sector is required to innovate services and products, and deliberately transform their business into non-traditional services if they are to break-even.

The importance of innovating services and products that take advantage of new technologies, data, and advanced analytics, has never been more important.

In recent years the African banking industry has become both more deliberately focused and technologically advanced in response to customers’ expectations. At the same time fighting tooth and nail to defend its market share against an increasing number of informal competitions and a reneging economic status quo.

The industry is beginning to dive into waters once thought to be of Fintech startups, adapting comfortably with fast pace innovation; using data and analytics more expansively and automating banking processes.

These efforts will only increase in years to come, as global financial and technology players continuously delve into financial services and revolutionise it. The global banking industry will be forced to accelerate its investments in innovation and experiment with new technologies to enhance both service delivery and product personalisation for the costumer.

More emphasis will be placed on automating the core business processes. This shift will portend a reassessment of internal structures and talent recruitment.

To compete and grow in this future of African banking, a premium must be placed on disruptive innovations as profit margins are thinning out, the competition getting more fierce, regulations changing, and technology twirling most off their feet.

BIAF2019, in two days of 3 interactive panel discussions, 15 exciting case study presentations and a round-table discussion, leverages on industry experts experiences to provide delegates with firsthand information on new technologies and disruptive innovations in the banking industry. And provide implementation frameworks for innovative technology-driven banking solutions with tendencies to disrupt and meets World standard.

The chairman of BIAF2019, Yolande Steyn, for over two decades has devoted herself to the development of innovative products and services such as: MTN CallAwards, eBucks, MTN ICE, Virgin Mobile Australia “Vibe”, FNB Cellphone Banking, FNB eWallet, Branchless banking for FirstRand Bank India, Branchless banking FNB Zambia, FNB Inovations, Vodacom REACT App and eCommerce platform and more. She combines a deep love for technology and her business acumen with the ability to think outside the box, to create practical innovations that are human-friendly. Steyn was the Head of Innovations at First National Bank, FNB, South Africa and Managing Executive – Digital Channels at Vodacom. She’s currently a Senior Consultant at FNX Consulting.

Asides Yolande Steyn, the forum assembles a great line up of speakers already confirmed including; Ashraf Esmael / Chief Development Officer / Grofin; Dennis Ezaga / Head – Transactional Banking Product / First City Monument Bank; Benedict Anyalenkeya / Chief Information Officer / Accion Microfinance Bank; Henry Botha / Head of Strategic Partnership / ABSA; Ian Putter / Head – Unified Finance Development & Innovation / Standard Bank Group; Onyebuchi Akosa / Group Chief Information Officer / UBA Nigeria; Marland S. Simon / Executive Head of Business / NedBank; Kennedy Mubita / Managing Director & Head – Transaction Banking / Standard Chartered Bank Kenya and East Africa; Michael Michie / Chief information officer / M Oriental Bank Ltd., Kenya; Andrew Mugari / Head of E-Banking and Card & Special Project Manager / ZB Financial Holdings, Zimbabwe; Brian Byagaba / Head of Information Security / Commercial Bank International; Bamidele Olalekan Oseni / GM & Group Chief Risk Officer / I & M Bank Ltd.

The forum brings together government officials, technicians, engineers, solar energy experts, entrepreneurs, and business developers in Africa to interact and exchange information with representatives from leading international solar companies and foreign government agencies. The forum also provides a platform for exchange of visions on ways of achieving progress in the proliferation of Solar Technologies across Africa.

The conference is gears up to provide delegate with important insights for a successful transition in operating in this shift in the African banking landscape. And also offer delegates an ideal networking space with industry players; CEOs, VPs, CIOs, Presidents, Directors, Managers and other practitioners in the banking, finance and tech industries.

Don’t miss out of the chance to experience and learn first-hand from experts on banking innovations in the “Mother City”. Register here!

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Governance and ICT4D Expert
A governance and ICT4D expert with more than 10 years’ experience in Public Sector Management Reforms and the role of information technology in corporate and government.
General Manager
Currently, Vice President & General Manager for Africa at BBC Studios seconded from London to set up the company’s first African office.
Senior Presales Specialist - Business Analytics
James is currently the Senior Presales Specialist - Business Analytics (covering BI + Predictive Analytics + GRC) at SAP.
Head of Customer Segments, Retail and Business Banking
VP & Head of Customer Segments, Retail and Business Banking at Barclays Bank - Kenya
Head of Quality Assurance, Customer Experience
Head of Quality Assurance, Customer Experience at Commercial Bank of Africa
Country Head of Cards- Sales
He was formerly the regional sales manager and currently occupies the position of the country head of cards – sales.
Head of Customer Experience
An astute change agent with combined proficiency in Strategic business growth, Customer Experience design, Enterprise Customer Feedback Management, Continuous Improvement.
Chief Operating Officer
Charles has worked as a specialist with MTN communication and a director, corporate communication and strategy (West Africa) at Verreaux Technologies Limited.
Chief Customer Experience Officer
Ijeoma is the Chief Customer Experience Officer at SV Gaming (trading as Betking), a disruptor in the Gaming industry in Nigeria.
Awadhesh is currently the CTO, Tydacom and is a renowned expert in Telecom networks, data center management, OFC layout, Antenna design Innovation, UHF/VHF communications, computer networks, managed services operations.

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